About Us

We started The Vape Store with $1000, a trestle table and a dream​

From humble beginnings as a market stall in 2013 to retail stores and a thriving online store, The Vape Store has become the favourite vape destination for many customers in both Australia and New Zealand.

Our customers love us because of our product range and prices, but especially our customer service which is second to none. We started this business asking one simple question. How would we want to be treated if we were our own customers?
We try and live by this question every day.  We want to make sure that every customer who walks into one of our stores or buys from us online is treated in the way that we’d want to be treated as a customer.  

Our loyal customers show us that we’re doing something right, but we don’t take anything for granted and we’re always striving to do even better.

We are committed to making sure you know how to use your vape devices and provide the information to help you choose your next device. We produce review and tutorial videos and articles as well as keeping you updated on industry news.

We also want to make it easy for you to get in touch with us. Whether it’s a phone call, an email, website chat or a Facebook message our team is always happy to help.

Welcome and thank you for choosing The Vape Store.